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Unfortunately we can no longer continue to produce the NURCE units in
their current form. As of September 1, 2002 we will only be available
for warranty service on units still within their warranty period.
Their will be no more customer support by phone, only by email.
However, we are exploring other options for providing this product to
the aquarium enthusiasts. The earliest date to expect any news would be
sometime next summer.
We sincerely regret having to make this announcement. We truly appreciate the patience of our customers during this difficult time, and we are grateful for your loyalty and the many kind words expressed to us. At Aqualan we believe that the most reliable products tend to be the simpler ones. This was the motivation behind the design of our current product, the NURCE. The idea was to build a simple, reliable, trouble free top-off system, which could sit underneath your stand and quietly refill your sump, (although this is not the only operational scenario). According to our customers, we succeeded. In the future we will continue to provide hobbyists with aquarium products, which adhere to the same high standard set by the NURCE.
Aqualan was founded in September of 1998. On December 11, 1998, the first NURCE was placed on display in "Brian's Fish World," a retail store in San Jose, California. They made the first sale to a customer three days later on December 14, 1998. Since then, Aqualan has undergone many changes in order to provide our customers with a high-quality, reliable, top-off system, at an economical price. We at Aqualan would like to thank all of our customers for the kind words and support which have helped us grow. |
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